nancy@rockportwebsites.com • 361-729-1180 • 361-463-8791

Remember, there are NO dumb questions...

Commonly Asked Questions We Get Asked Almost Everyday!

(Please keep them coming and we'll add them here so everyone will benefit!)

The entire process takes 5 to 7 weeks for 5 to 7 pages, but can actually take less if you are well-prepared. You need to have your logo in an electronic format, images ready for the web and text written and ready to send to the designer. Also, be prepared to give us your time within the next 3 to 4 weeks so you are available to review designs and make changes as needed within a reasonable amount of time. We like to work with our clients as a team to get the best product. This will really help the process move along quickly.

Yes, we can provide stock photos and graphics from a number of sources to help your site tell "your story" in a visual way. After all, that is what the Internet is all about. The more appealing the pictures, the better the website. There may be an additional cost for this service.
Yes - during our initial consultation, I ask several questions which gives me a direction to start. We then discuss the 'design concept' in detail. This is your site and it has to work for you as well as follow good web principles to get your site the traffic you want. My job is to help facilitate the two sets of criteria.
Absolutely! If you don't have hosting setup, we can do this for you. We advise our clients on various options and find the right 'fit' for their needs and budgets. There may be an additional charge to use your hosting space.
We turn over the copyright to you once you've made your final payment. You can get one (1) copy of your website on CD. Always protect your website and your business!

What's Included?

  • Up to 2 hours total web design consultation. Additional consultation is at our hourly rate. Can be done via phone or in person.
  • Text. Final content text will be supplied by the Client in a digital format. Web pages of more than 500 words of text may be subject to additional fees for increased formatting time. Additional charges will apply if scanning is required.
  • Links. An extra charge will apply for more than 10 links (internal or external) per page. Web addresses for desired links will be supplied by the Client.
  • Custom Graphics. Twenty (20) photos or graphics are included. Company logo or other top-of-page graphic will count as part of your included. If more than twenty photos or graphics are desired there will be an additional charge per photo/graphic. An extra charge will apply for scanning services, photography, and graphic design and modification.
  • Installation of Web pages on a hosting computer. Additional charges may apply if the hosting is not obtained through Rockport Web Sites.
  • The price estimate includes one round of minor edits (less than 10%) after site design is complete. Edits consist of text revisions (spelling and grammar) only. It does not include removing nearly all the text from a page and replacing it with new text. Design changes requested by the Client after design concept approval is complete will incur extra charges. Clients are responsible for proofreading their website.
  • Basic optimization for search engines - page titles, descriptions, keywords, Alt tags, file naming, and suggestions for content - is included. At no time does Rockport Web Sites promise or imply that we guarantee Client's website a certain rating in the search engines.
  • Rockport Web Sites contracts (outsources with an ISP) for a server computer that is integrated into the Internet.
  • Domain name search and advice. If a domain name is needed for the website, Rockport Web Sites suggests appropriate names and does a search to ascertain the availability of those names. The determination of a domain name's availability through the domain name registration group InterNic or ICANN does not guarantee it will be still available at the time of registration.
  • Domain name registration. If needed, Rockport Web Sites completes the necessary forms to register a domain name as selected by the Client. Although Rockport Web Sites submits forms to register a requested domain name in a timely fashion, Rockport Web Sites does not guarantee the availability of any domain name.
  • Domain name transfer. If needed, Rockport Web Sites completes the necessary forms to transfer a domain name as selected by the Client. Although Rockport Web Sites submits forms to transfer a requested domain name in a timely fashion, Rockport Web Sites does not guarantee the availability of any domain name or the timeliness of the prior registrar. It is the Client's responsibility to notify the current registrar of the intended transfer and provide Rockport Web Sites with the authorization code. Transfers are billed at the normal rate as listed on price sheet.
  • The sending of spam, or Unsolicited Bulk Email (UBE), is not permitted on accounts hosted by Rockport Web Sites.
  • Server space for Web site is up to 10 GB with a monthly transfer volume of 500 GB.  Additional space or volume incurs additional charges.
  • Website hosting runs from the time the domain name is registered for a period of twelve months at which time it will be automatically renewed for each subsequent year under the same agreement set forth in our contract. Prices changes may be included.

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Business Hours

  • Monday-Friday: 9am to 5pm
  • Saturday-Sunday: Closed
  • Time Zone: Central USA